Patient reviews

If you would like to share feedback about your care — whether about a specific team, a procedure, or your overall experience — you can do so through several channels:

• Speak directly with the treating team or the ward nurse
• Contact the patient relations department (see the Contacts page)
• Submit written feedback through reception

Anonymous feedback is accepted and taken seriously. If you choose to share your name and contact details, a member of the team may follow up with you.

All feedback — positive or about areas for improvement — is reviewed by the responsible team. Patterns identified in patient feedback inform quality improvement decisions. Individual concerns raised are followed up in line with the center's patient relations process.

If you would like your experience to be shared publicly (for example on the center's website or communications), this requires your written consent. No personal or identifying information is shared without your explicit agreement. Please contact the patient relations department if you are interested in this.

We do not publish clinical details, diagnoses, or treatment information in public communications. Any published patient story is reviewed and approved by the patient before it appears.