Free treatment, referrals and what is paid

• Patients referred through the DMED system with an electronic (subsidised) referral. After the referral is confirmed at the Center, examination — including contrast CT/MRI, PET-CT, histology and immunohistochemistry — and treatment (chemotherapy, radiation therapy, surgery) are provided free of charge, at the expense of state funds.
• It is prohibited to demand money from a referred patient for diagnosis, treatment, medicines or consumables, or to ask the patient to buy them. If this happens to you, call the Center's Trust Line, short number 1303. Every appeal is reviewed promptly.
• If a patient's condition deteriorates sharply, call the ambulance service (103) or come to the emergency admissions department: there is no need to wait for a planned referral.

This is the procedure for residents of Tashkent, in force since 2 October 2026; the other regions of Uzbekistan already used electronic referrals.

1. First visit — go to the family polyclinic at your place of residence. Blood tests, X-ray and ultrasound are done there free of charge. If cancer is suspected, you are referred to the district medical association on the basis of Form No. 027.
2. Examination at the Center — through the district medical association you are sent for an outpatient examination to the Center (the Republican Specialized Scientific-Practical Medical Center of Oncology and Radiology — Gustave Roussy International Uzbekistan). The district (city) oncologist's examination and the clarifying tests happen at this stage.
3. After the diagnosis is confirmed — if the examinations confirm an oncological disease, return to your family polyclinic to arrange the electronic subsidised referral.
4. The referral is created in DMED — the family polyclinic doctor creates it in the DMED information system. Leave your phone number and ask to be told when it has been issued.
5. Review and confirmation — the referral goes first to the district medical association, then to the Center, whose responsible staff check the documents and confirm it if it is complete. A referral with deficiencies is returned to the polyclinic for correction — that is not a refusal of care.
6. Funding — after confirmation, the polyclinic doctor selects the Center as the medical institution in DMED; the referral goes automatically to the State Medical Insurance Fund, and once the Fund allocates the funds it is fully formed.
7. Coming to the Center — collect the confirmed referral at your family polyclinic and come to the Center with it. The prescribed examination and treatment are then free of charge.

When the documents are complete and the system is working stably, registration and hospitalization can be completed in 3–4 hours. The set procedure allows one working day for each stage and two working days for the conclusion of the republican medical-selection commission.

Before each next course of chemotherapy or radiotherapy you have the necessary laboratory tests at the polyclinic where you are registered; if there are no contraindications, a new subsidised referral is issued.

If you disagree with a decision on a referral, you may apply to the Center's management or to a higher health authority. A complaint to a higher authority is submitted within one year of learning of the violation and is reviewed within 15 days, or within up to one month if additional examination is needed.

• You can be seen at the Center without a referral as a paying patient: a planned visit without a referral is provided on a paid basis, according to the price list.
• Book by phone on 1303 or through the online booking link; have your identity document ready.
• Emergency care never needs a referral and is never charged.
• Being confirmed: whether a patient who starts as a paying patient can move to free, referral-based care once a diagnosis is confirmed, and how. Until then, ask reception on 1303.

• Free care under a referral is paid for by the State Medical Insurance Fund, which allocates the funds for each confirmed referral.
• The price list shows a separate State insurance rate for each service beside the rates for citizens of Uzbekistan and for foreign citizens.
• Being confirmed: who exactly can use the State insurance rate besides patients with a confirmed referral, and whether such a patient ever pays a difference. Until then, ask reception on 1303.

• Planned visits and services without a referral, at the rate for citizens of Uzbekistan.
• Services for foreign citizens, at their own rate.
• The current prices are on the Service prices page (Services & prices → Prices), in three columns: citizens of Uzbekistan, foreign citizens, State insurance. Prices are shown for planning; confirm the applicable rate with reception before paying.

• With a referral: the confirmed electronic referral from your family polyclinic, an identity document, the histological examination conclusion and the specialist's treatment conclusion, all previous test results and imaging (discs if you have them), pathology reports, and a complete list of your current medicines including vitamins and supplements.
• Without a referral: an identity document and any previous results and imaging.
• Being confirmed: whether any document besides the referral is needed to be treated at the State insurance rate.

• Reception and appointments: 1303.
• Trust Line (a demand for money or for buying medicines while you have a referral): 1303.
• Medical emergency: 103.
• Patients from abroad: see International patients — your own coordinator line.