Our commitment
Treatment at this centre is provided on clinical grounds. Nothing you are entitled to depends on a payment to an individual, and nothing you are asked for outside the cashier's desk is a payment we have asked you to make.
Under no circumstances should you give money or a gift to a doctor or any other member of staff to receive better care, faster treatment, or a place in a queue. You are not obliged to. Nobody's treatment here is improved by it, and offering or accepting it is an offence for both people involved.
Every payment for a service has an official price, is made at the cashier, and comes with a receipt. If you are asked to pay any other way, that is the moment to stop and report it.
What this means in practice
- All prices are published, and the price list on this site is the same one the cashier uses
- Payment is made only at the cashier, and you should always receive a receipt
- No member of staff may ask you for money, a gift, or a service in return for treatment
- Nobody may be given priority for a payment made outside the official price
- Refusing to make an unofficial payment cannot affect your care
Report it
If you are asked for an unofficial payment, or offered something in exchange for one, tell us. You can do this while you are still here, or afterwards.
Anti-corruption hotline: 1203
By email: info@cancercenter.uz
Through this website: use the contact form and choose "Report corruption"
Reports are read by the centre's internal anti-corruption control unit. Tell us where and when it happened and, if you can, who was involved — a report with a department and a date can be acted on, and one without them usually cannot.
What happens after you report
Your treatment is not affected by making a report. That is a rule, not a reassurance: making care conditional on staying quiet is itself the conduct being reported.
You may report anonymously. An anonymous report is still investigated, though it limits what can be checked and means we cannot come back to you with the outcome.
If you leave contact details, they are used to follow up the report and for nothing else.
What we are required to do
The centre operates under the Law of the Republic of Uzbekistan on Combating Corruption and the measures set out in Presidential Decree PQ-147 of 21 April 2025.
Following the Ministry of Health order of August 2025, staff — including doctors, nurses, management, finance and human resources — complete continuous training on preventing corruption in healthcare, with assessment and certification. An internal anti-corruption control unit is responsible for that programme and for handling reports.
The Ministry of Health publishes its anti-corruption materials, including the training requirements this centre works to, at https://gov.uz/oz/ssv/sections/korrupsiyaga-qarshi-kurashish